Job Description
Launch your career with Urban Growth Partners! We're seeking enthusiastic individuals for our entry-level customer service positions in Charlotte. No prior experience needed – we provide comprehensive training to help you thrive. Join our dynamic team and build valuable skills while serving our diverse client base. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions and maintain accurate records
- Collaborate with team members to ensure seamless service
- Adhere to company policies and quality standards
- Continuously develop product knowledge
- Support cross-functional department initiatives
Qualifications
- High school diploma or equivalent required
- Strong communication skills (written and verbal)
- Ability to learn quickly and adapt to new systems
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable attendance and punctuality
- Willingness to work flexible hours if needed