Job Description
Join our dynamic team at Albuquerque Community Services and launch your career in customer service! We're seeking motivated individuals with no prior experience to become our next Customer Service Specialists. We provide comprehensive training, a supportive work environment, and opportunities for growth. If you're passionate about helping others and eager to learn, this is your chance to thrive in a direct-hire role with competitive benefits and advancement potential.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve customer concerns efficiently using our CRM system
- Process transactions and maintain accurate records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and regulatory requirements
- Participate in ongoing training to enhance product knowledge
- Contribute to a positive team culture through active communication
Qualifications
- No prior experience required – we train all new hires!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and comfort with learning new software
- Positive attitude and willingness to learn
- Reliability and punctuality
- Valid driver's license (for occasional site visits)