Job Description
Join our dynamic team at Growth Horizons LLC and kickstart your career with no prior experience required! We're seeking motivated individuals for our entry-level Customer Service Specialist positions in Oklahoma City. Enjoy comprehensive training, flexible scheduling, and opportunities for rapid advancement. Perfect for recent graduates or career changers looking to build professional skills in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve basic billing and account issues using our CRM system
- Document interactions accurately in our customer database
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and confidentiality standards
- Participate in ongoing training programs to enhance product knowledge
- Identify opportunities to improve customer satisfaction workflows
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and willingness to learn
- Reliable internet connection for remote work components
- Ability to work flexible shifts including weekends
- Valid Oklahoma driver's license preferred
- No prior experience necessary - full training provided