Job Description
Join our dynamic team at InnovateKC Solutions and launch your career in customer service! We're seeking passionate individuals with no prior experience to become the face of our growing company. Enjoy comprehensive training, flexible scheduling, and a supportive environment designed to help you thrive. Perfect for recent graduates or career changers looking to build professional skills in Kansas City's booming tech sector.
What We Offer:
- Full-time position with competitive hourly pay
- 4 weeks of paid training
- Clear career advancement path
- Comprehensive benefits package
- Modern downtown Kansas City office
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve basic technical issues using our knowledge base
- Document interactions in CRM system accurately
- Collaborate with senior team members on complex cases
- Participate in weekly skill development sessions
- Meet daily performance metrics
- Contribute to team improvement initiatives
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills (written and verbal)
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and customer-first mindset
- Reliable transportation to downtown office
- Willingness to learn new technologies