Job Description
Launch your American career with Global Horizons Inc., a leader in international talent development! We're seeking enthusiastic individuals for our Entry-Level Customer Service Specialist role in Fort Wayne. No prior experience required – we provide comprehensive training and visa sponsorship for qualified international candidates. Join our diverse team committed to professional growth and cross-cultural collaboration.
Responsibilities
- Deliver exceptional customer support via phone, email, and live chat
- Process orders and resolve inquiries using our CRM system
- Collaborate with global team members across time zones
- Document interactions and maintain accurate customer records
- Participate in ongoing skills development workshops
- Support marketing initiatives through customer feedback analysis
Qualifications
- No experience required – open to recent graduates and career changers
- Proficient English communication (written and verbal)
- Basic computer literacy and willingness to learn new systems
- Valid work authorization or visa sponsorship eligibility
- High school diploma or equivalent
- Positive attitude and problem-solving mindset
- Ability to work flexible hours including weekends