Job Description
Join our dynamic team and kickstart your career with zero experience required! Urban Workforce Solutions is urgently hiring motivated individuals for entry-level Customer Service Specialist positions in Indianapolis. We provide comprehensive paid training and a supportive environment where your growth is our priority. If you're eager to learn, enjoy helping others, and want to build professional skills, this is your perfect opportunity to launch your career in the heart of Indiana.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve customer inquiries
- Adhere to company policies and compliance standards
- Participate in ongoing training to enhance product knowledge
- Contribute to team performance metrics and quality goals
- Identify opportunities to improve customer experience
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication and active listening skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including weekends
- Reliable transportation to our downtown Indianapolis office
- Passion for helping others and building relationships