Job Description
Ready to launch your career without prior experience? Growth Horizons Inc. is seeking passionate individuals to join our award-winning customer service team in Kansas City, MO. We provide comprehensive training and immediate start opportunities for motivated professionals eager to grow. Enjoy competitive pay, flexible scheduling, and a supportive environment where your development is prioritized. Join us in delivering exceptional experiences to clients across the nation!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve technical issues using step-by-step troubleshooting guides
- Document interactions accurately in CRM systems
- Collaborate with team members to address complex customer needs
- Meet daily performance metrics for response times and resolution rates
- Participate in ongoing training to enhance product knowledge
- Provide feedback to improve customer service processes
Qualifications
- No prior experience required - we train all team members
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to type 30+ words per minute
- Basic computer literacy with willingness to learn new systems
- Reliable internet connection for remote work options
- Positive attitude and problem-solving mindset
- Must be available for immediate start (within 7 days of hire)