Job Description
Launch your career with City Service Solutions! We're seeking motivated individuals with no prior experience for our Entry-Level Customer Service Specialist role in San Antonio. Join our dynamic team where we provide comprehensive training and a supportive environment for growth. Enjoy competitive pay, benefits, and opportunities for advancement. Perfect for recent graduates or career changers looking to build foundational skills in a thriving industry.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent
- Strong communication skills (verbal and written)
- Basic computer proficiency and typing ability
- Positive attitude and eagerness to learn
- Reliable transportation to our downtown office
- Ability to work in a fast-paced environment
- Must pass background check and drug screening