Job Description
Launch your career with Memphis Community Services! We're seeking passionate individuals with no prior experience to join our dynamic team as Entry-Level Customer Service Specialists. Enjoy comprehensive training, a supportive work environment, and growth opportunities in one of Memphis's most vibrant industries. Perfect for recent graduates or career changers looking to build a foundation in customer relations.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Accurately document customer information and service requests in CRM systems
- Collaborate with team members to resolve customer inquiries efficiently
- Adhere to company policies and service quality standards
- Participate in ongoing training to enhance product knowledge
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – we provide full training!
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn new processes
- Ability to work in a team-oriented environment
- Reliable attendance and punctuality