Job Description
Launch your career with Jacksonville's premier customer service provider! We're seeking motivated individuals with no prior experience to join our dynamic team. Enjoy comprehensive paid training, career advancement opportunities, and a supportive work environment. Perfect for recent graduates or career changers looking to build professional skills in a fast-growing industry.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update customer information in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for customer satisfaction and resolution rates
- Participate in ongoing skill development workshops
- Document interactions accurately for quality assurance
Qualifications
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and adaptability
- Basic computer proficiency and typing skills
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- No experience necessary – training provided!