Job Description
Join our dynamic team at Coastal Tech Solutions! We're hosting a hiring event for motivated entry-level professionals ready to launch their careers in customer service. This is your opportunity to join a rapidly growing tech firm with comprehensive benefits and growth pathways. No experience required – we provide full training!
What We Offer:
• Competitive salary + performance bonuses
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development programs
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with technical support teams
- Meet daily performance metrics
- Participate in ongoing training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (degree preferred)
- Excellent verbal and written communication skills
- Basic computer proficiency (Microsoft Office, web browsers)
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Customer-focused mindset
- Willingness to learn new technologies
- Valid California driver's license (for occasional site visits)