Job Description
Launch your career with Portland's fastest-growing customer service firm! No experience required – we provide comprehensive training for motivated individuals eager to grow in a supportive environment. Join our diverse team serving local businesses and develop transferable skills while earning competitive wages with advancement opportunities.
Our culture values teamwork, continuous learning, and work-life balance. Enjoy modern downtown workspace, flexible scheduling options, and quarterly team-building events. Perfect for recent graduates or career changers seeking a stable, fulfilling role in Portland's thriving service sector.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve basic account issues and process transactions
- Document interactions accurately in CRM systems
- Collaborate with team members to solve complex cases
- Participate in weekly skill-building workshops
- Meet monthly performance metrics with coaching support
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and active listening skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work 40 hours/week on-site
- Positive attitude and eagerness to learn
- Reliable transportation to downtown Portland
- No prior experience necessary – training provided