Job Description
Launch your career with Texas Growth Partners! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. This is your opportunity to gain valuable skills in communication, problem-solving, and client relations while receiving comprehensive paid training. Our Austin-based company offers a supportive environment with clear pathways for advancement into leadership or specialized roles. Enjoy competitive benefits, flexible scheduling options, and a vibrant workplace culture that celebrates growth and innovation.
Why Join Us?
- Industry-leading onboarding program
- Career development resources
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve service issues using our CRM system
- Document interactions accurately in company databases
- Collaborate with team members to improve service quality
- Participate in ongoing skills development sessions
- Meet performance metrics for response times and satisfaction
- Contribute to process improvement initiatives
Qualifications
- No prior experience required – we train all new hires
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and eagerness to learn
- Ability to work flexible shifts including weekends
- Passion for helping others and problem-solving
- Reliable transportation to downtown Austin office