Job Description
Ready to launch your career in Austin's thriving tech scene? Austin Growth Partners is seeking passionate individuals with no prior experience to join our dynamic customer service team. We provide comprehensive training and mentorship to help you develop professional skills while supporting innovative tech clients. Enjoy competitive pay, flexible scheduling, and opportunities for rapid advancement in a supportive environment.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Document interactions and resolve issues using CRM systems
- Collaborate with team members to improve service quality
- Participate in ongoing training programs
- Meet performance metrics for response times and satisfaction
- Assist with special projects and process improvements
Qualifications
- No prior experience required – we train from the ground up
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving skills
- Basic computer proficiency (MS Office, internet navigation)
- Ability to work in a fast-paced team environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown Austin office