Job Description
Launch your career with Florida Connect Solutions! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. Enjoy comprehensive paid training, career advancement opportunities, and a supportive work environment in sunny Tampa. Perfect for recent graduates or career changers looking to build professional skills in a growing industry.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve client inquiries with empathy and efficiency
- Document interactions using CRM software
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training sessions
- Adapt to new technologies and processes
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Ability to work in a fast-paced environment
- Basic computer literacy and typing proficiency
- Positive attitude with problem-solving mindset
- Reliable attendance and punctuality
- Willingness to learn new systems and procedures
- Valid work authorization (no sponsorship available)