Job Description
Join Atlanta's fastest-growing tech firm as an Entry-Level Customer Service Specialist! No experience required—we provide comprehensive training to launch your career. Perfect for recent graduates or career-changers eager to grow in a supportive environment. Enjoy competitive pay, full benefits, and opportunities for advancement within our innovative team.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Document interactions accurately in CRM systems
- Collaborate with technical teams to resolve complex issues
- Participate in daily training sessions to enhance product knowledge
- Contribute to improving customer experience processes
- Maintain positive relationships with clients and colleagues
Qualifications
- High school diploma or equivalent (degree preferred)
- Exceptional verbal and written communication skills
- Strong problem-solving abilities and adaptability
- Proficiency with basic computer applications
- Passion for helping others and learning new technologies
- Ability to thrive in a fast-paced team environment
- Willingness to work flexible hours including weekends