Job Description
Launch your career with Global Tech Solutions! We're seeking passionate individuals with no prior experience to join our dynamic customer service team in London. As an Entry-Level Specialist, you'll receive comprehensive training and mentorship to develop essential professional skills while supporting our global clients. This is your gateway to the tech industry with full benefits and growth opportunities.
Why Join Us?
- Industry-leading onboarding program
- Clear career progression paths
- Modern London office with flexible working
- Health insurance and pension scheme
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Provide accurate product information and support
- Document interactions in CRM systems
- Collaborate with team members to resolve issues
- Meet performance metrics for response time
- Participate in ongoing training programs
- Contribute to team improvement initiatives
Qualifications
- No prior experience required
- Excellent verbal communication skills
- Strong problem-solving abilities
- Proficient with basic computer applications
- High school diploma or equivalent
- Eligibility to work in the UK
- Positive and resilient attitude