Job Description
Launch your career with no experience required! Peak Support Solutions is seeking enthusiastic individuals for our Entry-Level Customer Service Specialist position in London. We provide comprehensive training and a supportive environment to help you thrive. Join our growing team and develop valuable skills while making a real impact on our clients' experiences.
What We Offer:
- Full paid training program
- Clear career progression path
- Competitive salary and benefits package
- Modern, collaborative workspace
- Ongoing professional development
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and maintain accurate records
- Collaborate with team members to ensure seamless service
- Follow company protocols for quality assurance
- Continuously improve product knowledge
- Contribute to team performance metrics
Qualifications
- No prior experience necessary – we train you!
- Excellent communication skills (verbal & written)
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Basic computer literacy
- Positive attitude and willingness to learn
- High school diploma or equivalent