Job Description
Launch your career with Growth Horizons Inc. in Jacksonville! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. Enjoy comprehensive training, a supportive work environment, and opportunities for rapid advancement. Perfect for recent graduates or career changers looking to build professional skills. No experience required – we teach you everything! Join our award-winning team and become part of Jacksonville's thriving business community.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently using our training systems
- Document interactions accurately in CRM software
- Collaborate with team members to improve service quality
- Meet performance metrics for response times and satisfaction
- Participate in ongoing professional development
- Contribute to team goals and company initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication skills (written and verbal)
- Strong problem-solving abilities
- Basic computer proficiency (typing, internet navigation)
- Positive attitude and willingness to learn
- Reliable attendance and punctuality
- Team player with collaborative mindset
- Ability to work in a fast-paced environment