Job Description
Launch your career with Pacific Horizon Solutions! We're seeking motivated individuals with no prior experience to join our dynamic team as Customer Service Specialists. Enjoy comprehensive training, career advancement opportunities, and a supportive environment where your growth is our priority. Perfect for recent graduates or career changers looking to start fresh in San Diego's thriving business sector.
What We Offer:
- 401(k) with company match
- Health, dental, and vision insurance
- Paid time off and holidays
- Professional development stipend
- Modern downtown office with ocean views
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues with empathy and efficiency
- Document interactions in CRM system
- Collaborate with team members to improve processes
- Participate in weekly training sessions
- Maintain positive customer satisfaction metrics
- Support marketing campaigns with outbound calls
Qualifications
- No experience required - we train everyone!
- High school diploma or equivalent
- Excellent communication skills
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to work flexible hours
- Passion for helping others
- San Diego residency preferred