Job Description
Launch your career with Horizon Solutions Inc. as an Entry-Level Customer Service Specialist! We're seeking motivated individuals with no prior experience to join our dynamic team in Fort Worth. Enjoy comprehensive paid training, flexible scheduling, and a supportive environment designed for growth. If you're passionate about helping others and eager to develop professional skills, this is your perfect starting point. Benefits include health insurance, paid time off, and career advancement opportunities. Apply today and transform your potential into success!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Process orders and manage customer accounts efficiently
- Participate in ongoing training to enhance product knowledge
- Contribute to team goals and quality standards
- Identify opportunities to improve customer experience
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary (training provided)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- Reliable internet access for remote options
- Must pass background check and drug screening