Job Description
Launch your career with Louisville Community Services! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. Enjoy comprehensive training, competitive benefits, and a supportive environment focused on your growth. Perfect for recent graduates or career changers ready to build professional skills.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and professionalism
- Process transactions and resolve issues using our proprietary CRM system
- Collaborate with team members to ensure seamless service delivery
- Document interactions accurately in our customer database
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and willingness to learn new software
- Positive attitude and commitment to teamwork
- Reliable transportation to downtown Louisville location