Job Description
About the Opportunity
We are currently seeking motivated and enthusiastic Entry Level Customer Service & Sales Representatives to join our dynamic team in Atlanta, GA. This is a Direct Hire position, meaning we are looking for long-term talent to grow with our company.
Whether you are looking to kickstart your career or transition into a new industry, this role offers the perfect platform to develop essential professional skills while earning a competitive salary.
Why You Should Apply
- Direct Hire Status: We offer stability and a permanent position, not temporary work.
- Comprehensive Training: We provide extensive on-the-job training to help you succeed.
- Growth Potential: Clear career advancement paths for high performers.
Responsibilities
- Interact with customers via phone, email, and chat to resolve inquiries and provide excellent support.
- Assist in the sales process by identifying customer needs and presenting appropriate solutions.
- Maintain accurate records of customer interactions and transactions in our database system.
- Collaborate with team members to achieve daily and monthly sales targets.
- Handle customer complaints professionally and efficiently to ensure satisfaction.
- Process transactions and prepare necessary documentation for clients.
Qualifications
- High School Diploma or GED required.
- Strong verbal and written communication skills.
- Basic computer proficiency, specifically with Microsoft Office Suite.
- Ability to work in a fast-paced, high-volume environment.
- Willingness to learn new technologies and processes quickly.
- Professional demeanor and a positive attitude toward teamwork.