Job Description
Are you ready to launch a rewarding career in a dynamic environment? Apex Support Group is urgently hiring Entry Level Customer Service Representatives in Washington, NC. We are looking for motivated individuals who want to grow with a top-tier company.
We offer a comprehensive training program, competitive benefits, and a supportive team culture. If you have a positive attitude and a willingness to learn, we want to hear from you!
Responsibilities
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and issues efficiently and professionally.
- Assist in data entry and maintaining accurate customer records.
- Collaborate with team members to improve service standards.
- Identify opportunities to upsell products and services.
- Document all interactions and follow up on pending requests.
Qualifications
- High school diploma or GED equivalent required.
- Basic computer literacy and typing skills.
- Strong verbal and written communication abilities.
- Ability to work flexible hours, including weekends.
- Previous customer service experience is a plus but not required.
- A positive, professional attitude and a desire to learn.