Job Description
Are you looking to kickstart your career in the heart of Arizona? Horizon Digital Support is currently seeking enthusiastic individuals to join our growing team as Entry-Level Customer Service Representatives.
We are a leading provider of digital solutions based in Phoenix, AZ. We believe in promoting from within and providing comprehensive training for those ready to learn. This is the perfect opportunity for anyone seeking an entry-level job in Phoenix with a clear path to professional growth.
Why Join Us?
- Zero Experience Required: We provide all the training you need to succeed.
- Competitive Pay: Earn $18.00 - $22.00 per hour.
- Growth Opportunities: Fast-track career advancement for top performers.
- Modern Environment: Work in a supportive, tech-forward office in downtown Phoenix.
If you are a hard worker with a positive attitude, apply today and let us help you build your future.
Responsibilities
- Assist customers via phone, email, and chat with inquiries regarding our services.
- Learn and utilize internal CRM software to track customer interactions and issues.
- Resolve customer complaints and ensure high satisfaction ratings.
- Collaborate with team leads to improve service processes.
- Participate in daily training sessions to enhance product knowledge.
Qualifications
- High school diploma or GED equivalent.
- Basic computer literacy and typing skills.
- Reliable internet connection (if remote hybrid).
- Strong communication skills and a desire to learn.
- Ability to work in a fast-paced, team-oriented environment.