Job Description
We are urgently hiring a motivated Entry-Level Customer Service Representative to join our dynamic team in Houston, TX. This is a fantastic opportunity for individuals looking to kickstart their career with no prior experience required. We provide comprehensive on-the-job training and a supportive environment designed to help you succeed.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- No Experience Needed: We value attitude and willingness to learn over past résumé fluff.
- Growth Opportunities: Clear pathways for advancement within the company.
- Modern Benefits: Health insurance, paid time off, and employee discounts.
If you are a reliable, friendly individual ready to take the next step in your professional life, apply today!
Responsibilities
- Manage a high volume of incoming customer inquiries via phone, email, and live chat.
- Resolve customer issues and provide accurate information regarding our products and services.
- Document all customer interactions and transactions accurately in the CRM system.
- Collaborate with team members to ensure a seamless customer experience.
- Identify opportunities to upsell or cross-sell products to meet sales targets.
- Stay updated on product knowledge and company policies to assist customers effectively.
Qualifications
- High school diploma or GED equivalent is required.
- Basic computer literacy and familiarity with Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to multitask and work in a fast-paced, deadline-driven environment.
- Valid driver’s license and reliable transportation are preferred.
- Ability to work flexible hours, including evenings and weekends.