Job Description
Are you looking to kickstart your career in the vibrant city of New Orleans? Crescent City Support Services is now hiring entry-level Customer Service Representatives. We pride ourselves on providing top-tier support to our clients and offer comprehensive training to help you succeed without requiring prior experience.
Why Join Us?
- Competitive hourly wage ranging from $18.00 to $22.00.
- No prior experience necessary – we provide full training and mentorship.
- Great benefits package including health, dental, and vision insurance.
- Opportunity for rapid career advancement within the company.
- A supportive and inclusive work culture.
We are looking for motivated individuals who are eager to learn and grow. If you have a positive attitude and a willingness to serve, we want to hear from you!
Responsibilities
- Respond to inbound and outbound customer inquiries via phone, email, and chat.
- Assist customers with product information, billing questions, and technical support.
- Accurately input and update customer data into our internal database systems.
- Resolve customer complaints and issues in a professional and timely manner.
- Collaborate with team members to ensure high-quality service delivery.
- Document all interactions and resolutions in the CRM system.
Qualifications
- High school diploma or GED equivalent is required.
- Basic computer proficiency and typing skills are essential.
- Strong verbal and written communication skills.
- Able to work in a fast-paced, team-oriented environment.
- Reliable internet connection and a quiet workspace (if remote hybrid).
- Strong problem-solving abilities and a customer-first mindset.