Job Description
Join a Growing Team in Jacksonville, Illinois!
We are currently seeking motivated Entry Level professionals to join our Customer Service team. If you are looking for a career with immediate start opportunities and room for growth, this is the perfect place for you. We value dedication, communication skills, and a positive attitude.
Why Apply?
- Immediate Start: Begin your career within days of applying.
- No Experience Required: We provide comprehensive on-the-job training.
- Competitive Pay: Earn $18.00 - $22.00 per hour based on performance.
- Growth Opportunities: Clear pathways for advancement within the company.
We are committed to creating an inclusive environment where everyone can thrive. If you are ready to take the next step in your professional journey, we want to hear from you.
Responsibilities
- Handle incoming customer inquiries via phone and email with a focus on providing top-tier support.
- Resolve customer issues and complaints efficiently while maintaining a professional demeanor.
- Accurately document customer interactions and feedback in our CRM system.
- Collaborate with team members to achieve daily and monthly performance targets.
- Learn and adapt to our products and services to provide knowledgeable assistance.
- Assist in training new hires and sharing best practices with the team.
Qualifications
- High school diploma or GED is required.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Basic computer proficiency and ability to learn new software quickly.
- A valid driver's license and reliable transportation are preferred.
- Ability to work flexible hours, including weekends, if necessary.