Job Description
We are seeking ambitious and motivated individuals to join our rapidly growing team in Fresno, CA. As a leading provider in the industry, we are committed to excellence and are looking for entry-level talent to help us expand our client base and deliver exceptional service.
This is a fantastic opportunity for those looking to launch a career in customer service and sales. We offer comprehensive training, mentorship programs, and a clear path for career advancement.
Why Join Us?
- Competitive hourly pay ($18 - $22/hr)
- Full benefits package (Medical, Dental, Vision)
- Paid training and immediate start available
- Supportive and collaborative work environment
Responsibilities
- Manage inbound and outbound customer inquiries via phone, email, and live chat.
- Resolve customer issues and provide accurate information regarding our products and services.
- Enter and maintain accurate customer data in CRM systems.
- Collaborate with the sales and support team to meet daily performance goals.
- Identify customer needs and recommend appropriate solutions.
- Handle customer escalations professionally and efficiently.
Qualifications
- High school diploma or GED required.
- Previous customer service or retail experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Basic computer literacy and typing skills.
- Able to work in a fast-paced, target-driven environment.
- Valid driver's license and reliable transportation (optional but preferred for field duties).