Job Description
Are you ready to kickstart your career in Atlanta, GA? Apex Innovations is currently hiring enthusiastic individuals for our Entry Level Customer Service and Sales team. We are looking for people who are ready to start immediately and want to build a long-term future with a company that values your contribution.
As a member of our growing team, you will play a crucial role in providing exceptional support to our clients while driving business growth. We offer comprehensive training, a supportive environment, and a clear path for advancement. Whether you are looking for your first job or a career change, this is the perfect opportunity to develop your skills in a fast-paced industry.
Why Join Our Team?
- Immediate Start: Begin your career within days, not weeks.
- Competitive Pay: Earn $18.00 - $22.00 per hour plus monthly performance bonuses.
- Full Benefits: Health, dental, and vision insurance available after 90 days.
- Career Growth: Clear pathways to management and specialized technical roles.
- Modern Environment: Work in a state-of-the-art office in the heart of Atlanta.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues to ensure high satisfaction rates and loyalty.
- Process orders, returns, and exchanges accurately and efficiently.
- Identify sales opportunities and upsell products/services to existing clients.
- Collaborate with team members to meet daily and monthly sales targets.
- Document all customer interactions and account information in our CRM system.
- Assist in training new hires and maintaining a positive team culture.
Qualifications
- High school diploma or equivalent required (College students welcome).
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed (40+ wpm).
- Ability to work in a fast-paced, team-oriented environment.
- Must be reliable, punctual, and willing to work a flexible schedule.
- Positive attitude and a strong desire to learn and grow professionally.