Job Description
Are you a motivated individual looking to launch a career in a dynamic environment? Apex Systems is seeking a dedicated Entry Level Customer Service Representative to join our growing team in Houston, Texas.
We are committed to providing world-class support to our clients and value individuals who are eager to learn and grow. Whether you are fresh out of school or looking for a career change, we provide comprehensive training to set you up for success.
Why Join Us?
- Competitive hourly wage ($18.00 - $22.00).
- Opportunity for rapid career advancement.
- Modern office environment in the heart of Houston.
- Health, dental, and vision insurance options.
Responsibilities
- Interact with customers via phone, email, and chat to resolve inquiries and provide accurate information.
- Document customer interactions and maintain accurate records in our CRM system.
- Collaborate with team members to solve complex problems and improve service processes.
- Identify customer needs and recommend appropriate solutions or services.
- Stay updated on product knowledge through continuous training sessions.
Qualifications
- High school diploma or equivalent (GED) required.
- No prior experience necessary; we provide on-the-job training.
- Strong verbal and written communication skills.
- Basic computer proficiency (typing, navigating windows, Microsoft Office Suite).
- Ability to multitask and work efficiently in a fast-paced setting.
- Professional attitude and a willingness to learn.