Job Description
Launch your career with Jacksonville's fastest-growing customer service provider! We're seeking passionate individuals with no prior experience to join our dynamic team. Enjoy comprehensive training, career advancement opportunities, and a supportive environment where your growth is prioritized. Perfect for recent graduates or career changers looking to build a professional foundation.
Responsibilities
- Delocate exceptional customer service via phone, email, and chat
- Resolve inquiries efficiently using our proprietary CRM system
- Document interactions and maintain accurate case records
- Collaborate with team members to enhance service quality
- Adhere to company policies and compliance standards
- Participate in ongoing skill development sessions
- Support cross-functional projects as assigned
Qualifications
- No prior experience required - we provide full training
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new software
- Positive attitude and customer-first mindset
- Ability to work in a fast-paced team environment
- Reliable transportation to our downtown Jacksonville office
- Must pass background check and drug screening