Job Description
Join our award-winning team at Pacific Retail Group as an Entry-Level Customer Service Representative! We're seeking motivated individuals with no prior experience to deliver exceptional service in our vibrant Long Beach location. As a cornerstone of our customer-first philosophy, you'll receive comprehensive paid training, career advancement opportunities, and a supportive team environment. Enjoy competitive pay, flexible scheduling, and benefits including health insurance and retirement plans. Perfect for recent graduates or career changers looking to grow in the retail sector.
Responsibilities
- Provide outstanding in-person customer assistance and product recommendations
- Process transactions accurately using POS systems and handle cash payments
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and complaints with empathy and professionalism
- Collaborate with team members to maintain store cleanliness and safety standards
- Participate in ongoing product knowledge training and team meetings
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication skills and approachable personality
- Basic math proficiency and comfort with technology
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation and punctual attendance
- Positive attitude with willingness to learn new skills