Job Description
Join our dynamic team at Urban Retail Partners as a Part-Time Customer Experience Specialist! We're seeking enthusiastic individuals to deliver exceptional service in our vibrant downtown Chicago location. This role offers immediate start and flexible scheduling, perfect for students or professionals seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive team environment. If you're passionate about creating memorable customer experiences and thrive in fast-paced settings, apply today!
Responsibilities
- Provide exceptional in-person customer service across all product categories
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries and complaints with professionalism and empathy
- Assist with visual merchandising and inventory management tasks
- Collaborate with team members to maintain store presentation standards
- Participate in ongoing product knowledge training
- Support store operations during peak hours and promotional events
Qualifications
- High school diploma or equivalent required
- 6+ months retail or customer service experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Flexible availability including evenings and weekends
- Ability to stand/walk for extended periods
- Valid work authorization in the US
- Positive attitude and team player mentality