Job Description
Ready to launch your career without prior experience? Baltimore Industries is urgently hiring Entry-Level Customer Service Representatives in Atlanta, GA. Join our dynamic team and receive comprehensive training, competitive pay, and direct hire opportunities. No experience required – we invest in your growth!
Why Choose Us?
- Competitive hourly wages + performance bonuses
- Full-time benefits package (health/dental/vision)
- Paid training program and career advancement paths
- Modern, inclusive workplace culture
- Direct hire – no temp agencies
Responsibilities
- Respond to customer inquiries via phone/email/chat
- Process orders and resolve billing discrepancies
- Document interactions in CRM systems
- Collaborate with support teams for complex issues
- Meet daily performance metrics
- Maintain product knowledge base
- Provide exceptional service at all touchpoints
Qualifications
- High school diploma or equivalent
- Strong verbal/written communication skills
- Basic computer proficiency (MS Office)
- Positive, solution-oriented mindset
- Ability to work in fast-paced environment
- Reliable internet for remote training
- No prior experience required – training provided