Job Description
Launch your career with CityScape Solutions! We're seeking passionate individuals for our entry-level customer service roles in Oklahoma City. No experience necessary – we provide comprehensive training to help you thrive. As a key member of our support team, you'll assist customers with inquiries, resolve issues, and ensure exceptional experiences that build lasting relationships. Join our dynamic, inclusive environment where your growth is prioritized and your contributions make a real impact.
Enjoy competitive pay, comprehensive benefits (medical/dental/vision), paid time off, and career advancement opportunities. We value teamwork, positive attitudes, and a willingness to learn. If you're ready to start your professional journey with a company that invests in its people, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve product/service issues and maintain accurate documentation
- Process orders, returns, and account modifications
- Collaborate with team members to resolve complex cases
- Meet performance metrics for response time and satisfaction
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- No prior experience required – training provided
- Excellent verbal/written communication skills
- Strong problem-solving abilities and empathy
- Basic computer proficiency and typing skills
- Ability to multitask in a fast-paced environment