Job Description
Join Milwaukee's fastest-growing customer support team as an Entry-Level Customer Service Representative! No experience is needed – we provide comprehensive training to launch your career in customer success. Enjoy competitive pay, benefits, and a supportive environment where your growth is our priority.
Why Work With Us?
• Industry-leading training program
• Clear career advancement paths
• Collaborative team culture
• Health/dental/vision benefits
• Paid time off and holidays
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve basic technical issues using our knowledge base
- Document interactions in CRM systems
- Collaborate with senior team members for complex cases
- Meet daily performance metrics (calls/resolutions)
- Participate in weekly training sessions
- Uphold company service standards
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills (written/verbal)
- Basic computer proficiency
- Problem-solving mindset
- Ability to work in a fast-paced environment
- Reliable internet connection
- Positive attitude and eagerness to learn