Job Description
Are you looking for a fresh start in a dynamic environment?
Horizon Workforce Solutions is seeking ambitious individuals to join our growing team as Entry-Level Customer Service Representatives. We value potential over experience and are committed to training you for success.
Why Join Us?
• Competitive pay with weekly payouts.
• Comprehensive on-the-job training.
• Opportunities for rapid career advancement.
• Supportive and inclusive team culture.
What You'll Do:
• Assist customers with inquiries and solutions.
• Maintain accurate records and documentation.
• Collaborate with team members to meet targets.
Horizon Workforce Solutions is seeking ambitious individuals to join our growing team as Entry-Level Customer Service Representatives. We value potential over experience and are committed to training you for success.
Why Join Us?
• Competitive pay with weekly payouts.
• Comprehensive on-the-job training.
• Opportunities for rapid career advancement.
• Supportive and inclusive team culture.
What You'll Do:
• Assist customers with inquiries and solutions.
• Maintain accurate records and documentation.
• Collaborate with team members to meet targets.
Responsibilities
- Greet and assist customers via phone, email, or in-person.
- Resolve customer complaints and issues efficiently.
- Process orders, returns, and exchanges.
- Update customer information in internal databases.
- Escalate complex issues to management when necessary.
- Provide feedback on common customer trends.
Qualifications
- High school diploma or GED equivalent.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing skills.
- Ability to work in a fast-paced environment.
- Positive attitude and willingness to learn.