Job Description
Are you looking to launch a career in the heart of Sacramento? Golden State Support Group is seeking motivated, driven, and friendly individuals to join our dynamic team as Entry Level Customer Service Representatives. We pride ourselves on providing exceptional support to our clients and offer a comprehensive training program to help you succeed.
Why You Should Apply
- Competitive Pay: Start at $18.00/hr with opportunities for raises.
- Career Growth: Clear pathways from entry-level to management positions.
- Benefits: Full medical, dental, and vision insurance after 90 days.
- Training: Paid, hands-on training with experienced mentors.
Join a team that values hard work, integrity, and community. If you are ready to start your professional journey, we want to hear from you.
Responsibilities
- Interact with customers via phone, email, and live chat to provide information about products and services.
- Resolve customer complaints and inquiries in a professional and timely manner.
- Process orders, returns, and exchanges accurately using our internal database.
- Document customer interactions and feedback in CRM systems.
- Collaborate with cross-functional teams to improve service delivery.
- Assist in maintaining a clean and organized workspace.
Qualifications
- High school diploma or GED equivalent required.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing speed (40+ WPM).
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Reliable transportation and willingness to work on-site in Sacramento.