Job Description
Join our award-winning team as an Entry-Level Customer Service Representative in Memphis! We're seeking passionate individuals with no prior experience to deliver exceptional service to our community. Our comprehensive training program ensures you'll develop essential skills in communication, problem-solving, and digital tools. Enjoy a supportive work environment with growth opportunities, competitive benefits, and the chance to make a real impact. If you're ready to start your career journey, we want to hear from you!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions, orders, and service requests accurately
- Document interactions and update customer databases in real-time
- Collaborate with team members to resolve complex issues
- Learn and utilize company software systems efficiently
- Participate in ongoing training to enhance service skills
- Contribute to a positive team culture through consistent support
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – we train from the ground up!
- Strong communication and interpersonal skills
- Basic computer literacy and willingness to learn new software
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation to our Memphis location
- Must pass background check and drug screening