Job Description
Join our dynamic team as an Entry-Level Customer Service Representative in San Jose! No experience is required—we're seeking motivated individuals ready to grow with us. Enjoy competitive pay, comprehensive training, and a supportive work environment in California's tech hub. Apply today to launch your career!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues with clear communication
- Document interactions in CRM systems
- Collaborate with cross-functional teams
- Meet performance metrics for customer satisfaction
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong verbal and written communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced settings
- Positive attitude and willingness to learn
- Valid work authorization in the US