Job Description
Join our dynamic team at Indy Growth Solutions and kickstart your career in customer service! We're urgently hiring motivated individuals with no prior experience for our Indianapolis headquarters. This is your chance to develop professional skills while making a real impact.
We offer comprehensive paid training, competitive benefits, and a supportive environment perfect for career beginners. As a key part of our client success team, you'll gain invaluable experience in communication, problem-solving, and relationship building.
What's in it for you?
- Full-time position with benefits (health/dental/vision)
- Clear career advancement path
- Modern downtown Indianapolis workspace
- Team-based recognition program
Ready to grow with us? Apply now and become part of Indianapolis' fastest-growing customer service team!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues using established protocols
- Update and maintain customer records in CRM system
- Collaborate with team members to ensure seamless service
- Meet performance metrics for response times and satisfaction
- Participate in ongoing training and skill development
- Contribute to process improvement initiatives
Qualifications
- No experience required – we provide full training!
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Problem-solving mindset and attention to detail