Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! No experience required – we provide comprehensive training to launch your career in customer support. This urgent full-time position offers growth opportunities and a supportive environment for motivated individuals ready to start their professional journey.
NexCare Solutions is a leading healthcare services provider committed to delivering exceptional patient experiences. We're expanding our Columbus team and seeking compassionate, energetic individuals to join our mission. If you're detail-oriented, enjoy helping others, and want to build a stable career in healthcare administration, this is your opportunity.
What We Offer:
- Full-time position with competitive hourly pay ($15-$18)
- Comprehensive paid training program
- Health, dental, and vision insurance after 90 days
- 401(k) with company matching
- Tuition assistance for career advancement
- Positive, team-oriented workplace culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process administrative tasks including data entry and documentation
- Collaborate with healthcare teams to resolve patient concerns efficiently
- Maintain accurate records in our CRM system
- Adhere to HIPAA compliance standards and confidentiality protocols
- Participate in ongoing training to enhance service skills
- Support team goals by meeting performance metrics
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliability and punctuality
- Pass background check and drug screening