Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and kickstart your career in Fresno! No prior experience is required—we provide comprehensive training to help you succeed. Enjoy competitive pay, growth opportunities, and a supportive work environment. Perfect for recent graduates or career changers!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve basic billing and account issues
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Adhere to company policies and service standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work flexible hours
- Valid California ID
- No prior experience necessary