Job Description
Are you a motivated individual looking to launch your career in customer service? Global Solutions Ltd is seeking enthusiastic Entry-Level Customer Service Representatives to join our vibrant London team. No prior experience required – we provide comprehensive training to help you succeed in this rewarding role. Perfect for graduates or career changers eager to develop professional skills in a supportive environment.
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat
- Resolve customer issues with empathy and efficiency
- Update customer records accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and service standards
- Identify opportunities to improve customer experience
- Complete product knowledge training modules
Qualifications
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer literacy (Microsoft Office suite)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- High school diploma or equivalent
- No prior experience required – training provided
- Availability for full-time schedule (40 hours/week)