Job Description
Launch Your Career with KC Growth Solutions
Are you looking for a new opportunity to grow professionally? KC Growth Solutions is currently hiring an enthusiastic Entry-Level Customer Service Representative in Kansas City, MO. We are looking for self-motivated individuals who are ready to learn and eager to succeed in a supportive, high-energy environment.
We believe in promoting from within and providing all the tools necessary for our team members to thrive. This is a fantastic opportunity for anyone looking to start a career in customer relations without prior experience.
Why You'll Love Working Here
- Competitive Compensation: Base salary between $45,000 and $55,000 annually.
- Full Benefits Package: Medical, dental, vision, and 401(k) matching.
- Comprehensive Training: No experience required; we provide full training.
- Growth Opportunities: Clear pathways for advancement within the company.
Your Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat.
- Provide accurate information regarding our products and services.
- Resolve customer complaints and issues with patience and empathy.
- Maintain detailed records of all customer interactions.
- Collaborate with team members to improve service standards.
- Assist in training new hires as you grow in your role.
Qualifications
- High school diploma or GED equivalent.
- Strong verbal and written communication skills.
- Ability to multitask in a fast-paced setting.
- Basic computer proficiency (Windows and Microsoft Office).
- A positive attitude and a willingness to learn.
Apply today to join our team!
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat.
- Provide accurate information regarding our products and services.
- Resolve customer complaints and issues with patience and empathy.
- Maintain detailed records of all customer interactions.
- Collaborate with team members to improve service standards.
- Assist in training new hires as you grow in your role.
Qualifications
- High school diploma or GED equivalent.
- Strong verbal and written communication skills.
- Ability to multitask in a fast-paced setting.
- Basic computer proficiency (Windows and Microsoft Office).
- A positive attitude and a willingness to learn.