Job Description
Launch your career in San Diego with no experience required! Pacific Horizon Solutions is seeking motivated Entry-Level Customer Service Representatives to join our dynamic team. We provide comprehensive paid training and a supportive environment for career growth. Enjoy competitive compensation, health benefits, and opportunities for advancement in one of America's most vibrant coastal cities. Join us and become part of a company that invests in its people!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues using our CRM system and knowledge base
- Document interactions accurately in customer profiles
- Collaborate with team members to ensure seamless service
- Meet performance metrics for response time and resolution
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent
- Strong communication skills (written and verbal)
- Proficient with basic computer applications
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable internet connection for remote work options
- Eligibility to work in the United States