Job Description
Start your career in customer service with no experience required! Detroit Customer Service Solutions is seeking motivated individuals to join our dynamic team in downtown Detroit. We provide comprehensive paid training and a supportive environment where you can grow professionally while serving our diverse community.
Enjoy competitive hourly wages, health benefits after 90 days, and opportunities for advancement. Our modern workspace is conveniently located near public transit, and we foster a culture of teamwork and recognition. No previous experience is needed – just a positive attitude and eagerness to learn!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve billing issues efficiently
- Document customer interactions in CRM systems
- Collaborate with team members to ensure seamless service
- Participate in ongoing training programs to enhance skills
- Maintain accurate records of customer feedback
- Adhere to company protocols and quality standards
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – we train everyone
- Strong verbal communication skills
- Basic computer literacy and typing ability
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable attendance and punctuality
- Valid work authorization in the United States