Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and launch your career with zero experience required! We provide comprehensive paid training and ongoing mentorship to help you succeed. Enjoy a supportive environment with competitive pay, benefits, and growth opportunities in Phoenix's thriving business district.
Responsibilities
- Handle inbound customer inquiries via phone and email
- Process transactions and resolve billing issues
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for quality and efficiency
- Participate in bi-weekly training sessions
Qualifications
- No prior experience necessary
- High school diploma or equivalent
- Strong communication skills (written and verbal)
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment