Job Description
Launch your career with Detroit Community Services Inc.! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. Enjoy comprehensive training, competitive benefits, and a supportive work environment in the heart of Detroit. If you're passionate about helping others and ready to grow professionally, apply today!
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve customer inquiries efficiently and professionally
- Document interactions in our CRM system accurately
- Collaborate with team members to improve service quality
- Adhere to company policies and industry regulations
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Problem-solving mindset and attention to detail